I hired a roofer for a £3,200 repair. He came two days, took the money, and disappeared. The police said it was a civil matter. I had no contract, no photos, no evidence — just a leaking roof and £3,200 gone.
I took my car in for an £850 repair. When I collected it, the work was incomplete. The bodyshop denied it. I had no before photos, no written agreement. I had to pay again at another garage to finish the job.
Built by an engineer who lived the problem. Twice.
Stefan Avirvarei spent his career working in industries where accountability is non-negotiable — nuclear, defence, oil & gas, decommissioning. Rigorous documentation, quality assurance, and evidence-based sign-off are standard practice.
Then he tried to get his roof repaired. Then his car. Both times the same story: no evidence, no protection, no recourse.
Truvade is the platform he wished had existed. Engineering-grade accountability for the UK's everyday trades market.